This website uses its own cookies and cookies from third-party providers to analyse usage behaviour and measure reach. More information and deactivation options.

  • 13.11.2020

    Solid results and a positive outlook for Deutsche Wohnen

    The coronavirus pandemic continues to impact all of our lives. In the course of this crisis, Deutsche Wohnen has adapted its operating procedures to make them more flexible and stands ready to support tenants – not least with its coronavirus support fund, which is unique in the housing sector.

    Read more
  • 04.11.2020

    Deutsche Wohnen and The Dixons start street art project in Berlin-Neukölln – Art in the neighbourhood: 20 Berlin artists brighten up multi-storey car park in Hugo-Heimann-Straße

    Multi-storey car parks can be brightly coloured too. This is proved by the artists’ collective The Dixons in a street art project which it is running jointly with Deutsche Wohnen. The group, which is known for projects like THE HAUS and the Berlin Mural Festival, curated around twenty Berlin artists for Deutsche Wohnen. Then, in the period between September and October 2020, unique works of art were created that give the freshly refurbished car park building in Berlin-Neukölln the appearance of an art gallery – both on the inside and the outside.

    Read more
  • 16.10.2020

    Tenants and employees of Deutsche Wohnen plant flowers along the Boulevard Kastanienallee in Berlin-Hellersdorf

    Yesterday afternoon, around 20 tenants and employees of Deutsche Wohnen came together to jointly plant a total of 6,000 flower bulbs along the Boulevard Kastanienallee in Berlin-Hellersdorf. The bulbs are a mix of early bloomers that begin to blossom as early as February. This mix is an important source of food particularly for wild bees and other insects.

    Read more
  • 07.10.2020

    German Economic Institute (IW) calculates that climate neutrality in the housing sector is achievable with investments of approximately EUR 500 billion – Socially responsible proposal of Deutsche Wohnen would relieve residents of up to EUR 254 billion

    Calculations carried out for Deutsche Wohnen by the German Economic Institute [Institut der Deutschen Wirtschaft – IW] show that it is possible to achieve near climate neutrality in Germany’s housing sector by 2050 – and that this can be done in a way that is socially responsible. In order to achieve climate goals, EUR 498 billion has to be invested in the modernisation of residential properties, and up to 1.04 million flats have to undergo an energy-saving retrofit every year.

    Read more
  • 29.09.2020

    Drive for green electricity: installation of 1,000 new photovoltaic systems and 2,000 charging points in the residential estates of Deutsche Wohnen

    Deutsche Wohnen SE and GETEC Energie Holding GmbH have concluded a cooperation agreement with regard to electromobility and the generation of green electricity. The aim of this collaboration is to achieve a significant expansion in both the supply of sustainable electricity and in the charging infrastructure for electric vehicles in the residential estates of Deutsche Wohnen.

    Read more
  • 31.08.2020

    Reconstruction of the Boulevard Kastanienallee in Berlin-Hellersdorf

    The reconstruction phase of the project “Redesign of the Boulevard Kastanienallee” in Berlin Marzahn-Hellersdorf has started. The aim of the project is to upgrade and reinvigorate the boulevard. To achieve this overall aim, the project is focusing on three key action points: to renew the children’s play areas, to upgrade the central square in the boulevard and to build areas for exercise and relaxation.

    Read more
  • 26.08.2020

    Deutsche Wohnen starts its 2020 tenants‘ survey

    Today Deutsche Wohnen is starting a Germany-wide survey of 31,000 tenants in its residential properties. The survey will focus on the regions of Brunswick, Hanover, Dresden and Berlin-Hellersdorf, and all Deutsche Wohnen tenants in these regions will be invited to respond. The aim of the survey is to find out what tenants think of service provision, service quality and customer orientation with a view to making improvements in quality in response to these needs.

    Read more
  • 13.08.2020

    Deutsche Wohnen sharpens the profile of its portfolio and takes further action on new builds and climate protection in Germany

    The first half-year of 2020 was characterised by the corona pandemic for Deutsche Wohnen too. The company adopted measures to protect its staff, tenants and business partners at an early stage and, with its corona support fund, introduced a tool to mitigate the economic impact of the pandemic particularly for its commercial tenants. Fortunately, the consequences of the corona pandemic for Deutsche Wohnen’s tenants have been less severe up to now than expected. Around 1% of households in our holdings have turned to the company with enquiries and specific requests for help. Moreover, the situation in Deutsche Wohnen’s nursing homes continues to be under control thanks to strict protective measures.

    Read more
  • 01.07.2020

    More than 4,000 tenants benefit from Deutsche Wohnen’s promise to its tenants

    Deutsche Wohnen’s promise to its tenants has been in place for a year now. As part of this promise, the company undertakes to let one in four of its flats to people who have a certificate entitling them to a reduced rent (Wohnberechtigungsschein – WBS). And it also undertakes to adapt any rent increases that follow modernisation work or that are in line with the rent index to the individual circumstances and income of the tenants – and, where necessary, to limit such increases.

    Read more
  • 15.06.2020

    Attempt to make progress on climate protection with socially responsible refurbishment of housing

    More than 80 per cent of people in Germany consider climate protection to be important – but they do not want it to lead to higher rents. So, in an effort to increase society’s acceptance of energy-efficient refurbishments, Deutsche Wohnen has developed a model that enables climate protection and social responsibility to be combined. Its “Plan for socially responsible climate protection in the housing sector” aims to increase the rate at which buildings are refurbished in order to achieve Germany’s national climate protection targets. At the same time, an economic stimulus package running to billions is proposed.

    Read more
Customer service for our tenants

Let us know your concerns via the following contact channels.

Online via our customer portal:

Via email kundenservice(at)

By phone at +49 30 89786-0

Office hours:
Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.

More about costumer service

Service for rental inquiries

Are you interested in renting one of our properties?

Our renting properties
Your local contacts

More contact options