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At the heart of this is what is known as the ‘gateway’, a tablet computer with a touch display which is set up directly on a socket or a light switch with a special bracket. The light switch is replaced by a remote control.

Our smart home solution has already been installed in around 700 households in Berlin and Leipzig. There, tenants can act in a more energy-efficient and environmentally friendly way by controlling their heating and lighting settings via a tablet or an app before they come home. For automatic heating control, special thermostats are mounted on the radiators.

Smart solutions

A particularly smart solution was found for supplying electricity to the thermostats: an integrated thermogenerator converts the radiators’ heat to electrical energy. So you don’t have to connect electric cables or insert batteries. Otherwise, for a portfolio of our size, a huge mountain of waste batteries and special waste would be created within one or two heating seasons.

In future our ‘smart home’ solution will be able to do much more: The concept also includes personal voice assistant, keyless access systems, video intercoms and the use of a battery charging station for an electric car. Last but not least, it will make the home safer – particularly for seniors. In case of an emergency, movement sensors can inform the gateway if a person falls over at home, for example. The gateway can then automatically call the emergency services. But there is still a lot to do before this becomes a reality.


Functions of MiA – My intelligent Assistant

 

Customer service for our tenants

Let us know your concerns via the following contact channels.

Online via our customer portal: kundenportal.deutsche-wohnen.com

Via email kundenservice(at)deutsche-wohnen.com

By phone at +49 30 89786-0

Office hours:
Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.

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