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Contacting us is easy:

Queries about your tenancy

Are you already a Deutsche Wohnen tenant and would like to let us know your concerns? Our customer portal is available 24 hours a day. It’s easy to send us any queries you have about your tenancy online, such as permit inquiries, tenancy certificate requests and questions regarding services.

You can also speak to us personally about changing your personal details or to request documents. Our Service Centre is available on

Telephone: +49 (0)30 897 860
E-Mail: kundenservice(at)

Office hours:
Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.

Are you interested in renting one of our properties?

You’ll find our latest properties in the ‘Rent’ section. There, you’ll also find an overview of all our local contacts.

Are you interested in buying one of our properties?

You’ll find our latest properties in the ‘Buy’ section. There, you’ll also find the right contact for your inquiry.

Do you have a query about our job vacancies?

Feel free to get in touch. You’ll find an overview of the key contacts in the ‘Careers’ section.

It’s quick and easy to apply online via the link in our job vacancies section. We look forward to receiving your application!

Here you’ll find our contacts for press inquiries regarding all aspects of the company.

Do you have a query about investor relations? Our colleagues in the IR team are happy to help.

If you have a data privacy query, please email us at datenschutzanfragen(at)