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Please refer to the signs posted at the local site for information on the specific company of the Deutsche Wohnen Group that is responsible for the processing of data. In addition to contacting us by mail, you can also contact us at any time using our contact form.

The external Data Protection Officer for all companies belonging to the Deutsche Wohnen Group is attorney Dr. Annette Demmel, SPB DPO Services GmbH, Unter den Linden 21, 10117 Berlin, annette.demmel(at)spb-dpo-services.com.

As far as the term “data” is used in the following information, this solely means personal data as defined in the GDPR.

1. Video Surveillance of Administrative Buildings

1.1 If video surveillance takes place on/in rental or administrative buildings, the data processing takes place for the purposes of protecting the rights of the property owner, detecting and prosecuting crime and criminal offences, and enforcing civil law claims. It is not intended to change this purpose.

1.2 If video surveillance takes place on/in rental or administrative buildings, the legal basis is Section 4(1) no. 2,3 BDSG-2017 in connection with Article 6(1) letter f) GDPR (protecting the rights of the property owner, detecting and prosecuting crime and criminal offences, and enforcing civil law claims).

1.3 The recordings are evaluated only in the case of suspicion of a violation of the property owner’s rights or criminal activity. In such cases, the relevant data may be transmitted to law enforcement authorities, courts and lawyers. Furthermore, we use external service providers by means of commissioned data processing for the provision of services, in particular, for the provision and maintenance of IT systems.

1.4 The recordings of video surveillance systems are regularly deleted after six days at the latest. In the case of suspicion of criminal activity, the relevant data is retained until the conclusion of the criminal and civil law procedures.

1.5 If you intend to visit the headquarters or a service point of the Deutsche Wohnen Group, you will automatically be recorded by cameras. A visit without being recorded by the video surveillance system is not possible.

2. Building Site Documentation

2.1 If automatic image documentation (still images and time lapse) of the construction progress takes place at building sites, the data processing takes place for the purposes of documenting the construction progress and its publication. The construction cameras are thereby always set up in such a way that natural persons are usually unidentifiable. The shooting interval for single images is at least 2 hours. It is not intended to change this purpose.

2.2 The legal basis for documenting the construction progress is Article 6(1) letter f) GDPR (legitimate interest in reporting on new buildings).

2.3 Single images and time-lapse recordings of building sites are published on the Internet and are therefore made accessible to everyone. Furthermore, we use external service providers by means of commissioned data processing for the provision of services, in particular, for the provision and maintenance of IT systems.

2.4 The recordings of construction cameras are generally not deleted automatically, but are instead permanently stored.

2.5 If you visit a building site that has building site documentation, it cannot be ruled out that you will be recorded by cameras if they are taking single images at that time.

3. General Information and Rights of Data Subjects

3.1 We do not use any automated individual decision-making processes.

3.2 You have the right to access at any time all personal data concerning you that we process.

3.3 If your personal data is inaccurate or incomplete, you have the right to obtain the rectification or completion of the data.

3.4 You have the right to obtain the erasure of your personal data at any time, unless we are legally obligated or entitled to continue processing your data.

3.5 If the legal requirements are fulfilled, you have the right to obtain the restriction of the processing of your personal data.

3.6 You have the right to object to the processing by stating the grounds relating to your particular situation.

3.7 Furthermore, you have the right to lodge a complaint with a supervisory authority for data protection at any time if you believe that any data processing has taken place in violation of applicable law.

Last updated: 30 August 2018

 

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Let us know your concerns via the following contact channels.

Online via our customer portal: kundenportal.deutsche-wohnen.com

Via email kundenservice(at)deutsche-wohnen.com

By phone at +49 30 89786-0

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Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.

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