Data Privacy

Privacy policy

We are pleased to note that you are using the website Deutsche Wohnen SE (hereinafter referred to as Deutsche Wohnen) and wish to thank you for your interest in our company, products and web pages.

The protection of your privacy when using our web pages is very important to us. Therefore, we use your data in accordance with the statutory provisions on data protection. In the following paragraphs, we provide information on how we use your data.

Deutsche Wohnen collects various data and information about you via this website:

Web server logs. As a matter of principle, you can visit our web pages without informing us who you are. However, as is the case with almost all web pages, the server hosting our web pages (hereinafter referred to as the Web Server), automatically collects information about you when you visit us online.

The Web Server automatically recognises certain personal data such as your IP address, the date and time of your visit to our website, the pages you visit on our website, the website you previously visited, the browser you use (e.g. Internet Explorer), the operating system you use (e.g. Windows XP) as well as the domain name and the address of your internet service provider (e.g. AOL). If our website uses cookies (as described below), the Web Server also stores this information.

We routinely evaluate these server logs anonymously for statistical purposes (click stream analysis) in order to determine how our web pages are used. We then use these findings to optimise our website.

Moreover, in the event the system is abused, we may use such information in collaboration with your internet service provider and / or the local authorities in order to identify the parties responsible for such abuse.

Cookies. Some of our web pages use the so-called cookie technology. A cookie is information sent by our Web Server to your computer (and stored in your browser directory) when you visit the website.

On some of our web pages, we use the following cookies:

Session cookies. These cookies only exist until you end your internet session and completely close your browser. They contain no personal data and are only used for statistical analyses of the level of interest in our web pages.

Third party cookies on our web pages. We permit third parties to send cookies to your computer via these web pages.

Blocking and/or managing cookies. There are a variety of methods to block, display and remove cookies stored on your computer. This depends on the type of browser you use. If you encounter any difficulties in doing so, we recommend that you consult the website of the manufacturer of your browser software, where you can obtain the required information. If you decide not to allow cookies on your computer, you will still be able to access most of our web pages. However, you may then no longer be able to use certain features such as our tenants' area.

Conversion tracking in Google AdWords campaigns
In our Google AdWords campaigns we also use the "conversion tracking" function. This enables us to measure the effectiveness of our AdWords advertisements. Further information on conversion tracking and how Google uses cookies for this function can be found on the Google website.

Facebook Social Plugins
On some of its web pages, Deutsche Wohnen uses social plugins (hereinafter Plugins) belonging to the social network, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter Facebook). These Plugins are labelled with a Facebook logo or marked "Facebook Social Plugin".

Whenever you access one of our web pages containing such Plugins, your browser will establish a direct connection with the Facebook servers. The Plugin contents are transferred from Facebook directly to your browser, which incorporates it in the web page. By incorporating the Plugins, Facebook receives information indicating that you have accessed the corresponding web page of our website. If you are logged on to Facebook, Facebook can attribute the web pages you have accessed to your Facebook account. If you interact with the Plugins, for instance by clicking on the "Like" button or by submitting comments, the relevant information is transmitted directly from your browser to Facebook, where it is stored. For additional information on this process, in particular also concerning the purpose and scope of the data collection and how Facebook processes and uses the data as well as your rights and managing your privacy settings, please refer to Facebook's privacy policy.

Collection, processing, use and transfer of personal data. Except in the context of the logs kept by the Web Server, we only collect data about you that you yourself have given us in order to use a service we provide (such as sending out information material, or responding to inquiries regarding available apartments, online application). These data are then processed and / or used solely for the purpose of carrying out that specific service.

Apart from the use of the Facebook Social Plugin as described above, your personal data are not transmitted to third parties.

International transfer of data. The personal data we store is exclusively processed in states that are members of the European Union and / or the European Economic Area (EU/EEA).

Security. We would like to point out that data transferred via the internet is unprotected, and that therefore there is a risk that third parties might intercept and use such data. You may also contact us at any time by regular mail or by telephone.

Minors. Children and young persons below the age of 14 years are not permitted to transfer personal data via the internet without the approval of their parents / guardians. Please be aware that our web pages are not intended to be used by, and are not directed at, young persons below the age of 18 years. We do not knowingly collect any personal data of persons under the age of 18 years.

Links to other web pages. This website also contains links to other web pages. However, the privacy policy described herein does not apply with respect to such web pages. We kindly ask you to visit those web pages directly in order to obtain information about data protection and security, the collection of data, and the provisions regarding the disclosure of data. Deutsche Wohnen SE cannot be held liable for the actions or contents of such web pages.

Information: If you have further questions regarding "Data Protection at Deutsche Wohnen", please contact: Contactform Data Privacy.

Status: Berlin, February 2011

Note: This translation of our German privacy policy is provided solely  as a convenience to the English-speaking visitors of our web pages. Please note that the legally binding version is the original German privacy policy, which you can view by clicking here.