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Our commitment

2020 tenants' survey

The results of the current tenants' survey clearly show: Deutsche Wohnen has continued to improve since the last survey. Our implemented measures are already effective and lead to greater satisfaction.
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Supporting each other in times of crisis

The own apartment is an important place of retreat. We help to ensure that it stays that way even in times of crisis and support our tenants and partners, for example with our Corona aid fund over 30 million euros.
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#sicherheim – a “safe home” campaign

#sicherheim is an online platform aimed at raising awareness of violence against women – at a time when the numbers affected are growing constantly. Deutsche Wohnen is lending its support to this campaign as an official partner.
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Stay up to date

  • 23.02.2021

    Deutsche Wohnen transfers areas in Krampnitz to the development agency Entwicklungsträger Potsdam

    This return of land is the outcome of close consultations between the city administration, the development agency and Deutsche Wohnen, which, on the basis of the final master plan, not only have land issues but also further adjustments.
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  • 23.02.2021

    Berlin Regional Court discontinues proceedings for imposition of administrative fine on Deutsche Woh

    End of 2019, Berlin’s Officer for Data Protection and Freedom of Information had issued an administrative order imposing a fine of approximately EUR 14.5 million on Deutsche Wohnen because of assumed breaches of the General Data Protection Regulation.
    Read more
  • 18.02.2021

    Deutsche Wohnen and Füchse Berlin are extending their cooperation

    We will remain the official main sponsor and jersey sponsor of the Berlin handball club Füchse Berlin until summer 2024 at the earliest. With our long-term partnership we will continue to focus on the excellent and sustainable youth development.
    Read more
Customer service for our tenants

Let us know your concerns via the following contact channels.

Online via our customer portal: kundenportal.deutsche-wohnen.com

Via email kundenservice(at)deutsche-wohnen.com

By phone at +49 30 89786-0

Office hours:
Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.

More about costumer service

Service for rental inquiries

Are you interested in renting one of our properties?

Our renting properties
Your local contacts

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