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We follow a strategic sustainability programme with ambitious goals in our five areas of action and the measures derived thereof.

The construction sector accounts for around 40% of energy consumption and approximately 30% of Germany’s carbon dioxide emissions. ‘Decarbonisation’ should be achieved in this area by 2050. This means that Germany’s housing business, with around 20 million rented units, plays a key role in environmental policy. We use our knowledge, experience and strength to develop solutions and make them a reality to help meet policy goals.

Answers to key questions

In our work, we also want to find fundamental answers to the key questions of our time: How do we use the space that’s ultimately available in German conurbations in a responsible way? How do we approach demographic change? How do we deal with energy appropriately? In short, we are working today to develop the urban living concepts of tomorrow. We also do this because we know that long-term success is only achieved by those who act today to base their business activity on the societal demands of tomorrow. And that’s exactly what we do.

Since 2012, Deutsche Wohnen has provided comprehensive annual reports on its sustainability activities. Our most recent report is in accordance with the globally recognised guiding principles of the Global Reporting Initiative (GRI Standards). We continue to develop our database on economic, environmental and social indicators. In June 2020 we published our eigth sustainability report.

Sustainability reports of previous years can be found in our sustainability archive.

To measure our sustainability performance, we follow leading evaluation systems for measuring property companies’ performance.

Find out more about our sustainability ratings and our DNK declaration of compliance.

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Your contact person

Kati Pohl
Customer service for our tenants

Let us know your concerns via the following contact channels.

Online via our customer portal:

Via email kundenservice(at)

By phone at +49 30 89786-0

Office hours:
Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.

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