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We, Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin, and our affiliates would like to inform you about how we process personal data. In addition to contacting us by mail, we can also be reached via our contact form at any time. Please send any inquires you may have regarding data privacy via our contact form.

The external data protection officer for all companies belonging to the Deutsche Wohnen Group is:
Dr. Annette Demmel, SPB DPO Services GmbH, Unter den Linden 21, 10117 Berlin, email: annette.demmel(at)spb-dpo-services.com

We outline below the most important information concerning the typical data processing operations separated according to data subject groups. For certain data processing operations, which only concern specific groups, our obligations to provide information will be fulfilled separately. The term “data” used in the following text solely refers to personal data within the meaning of the General Data Protection Regulation (GDPR).

  1. Website visitors
  2. Visitors of the Deutsche Wohnen Group
  3. Tenants
  4. Prospective tenants
  5. Applicants for employment
  6. Processing of employee data
  7. Event participants
  8. Service providers, business partners and their employees
  9. Journalists and press representatives
  10. Potential buyers, real estate buyers and their employees
  11. Potential sellers, real estate sellers and their employees
  12. Investors and their employees
  13. Whistleblower system of the Deutsche Wohnen Group
  14. Video surveillance of properties and building site documentation
  15. Client portal use
  16. General information and rights of data subjects
  17. Changes to this data privacy notice

1. Website visitors

1.1 The controller of the data processing when using the website is Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin. You can reach the controller by mail, telephone or via our contact form.

1.2 Server protocol data: For each request received, our web server processes a range of data, which your browser automatically transmits to our web server. This includes the IP address currently assigned to your device, the date and time of the request, the time zone, the specific page or file accessed, the HTTP status code and the data volume transferred as well as the website from which your request originated, the browser used, your device’s operating system and the set language. Our web server uses this data in order to display the content of the website on your device in the most optimal way. Information on the use of cookies is available separately in our Cookie Policy.

1.3 Social media plugins: You are able to disseminate and comment on the content of the website via various social networks if so desired. The plugins or widgets made available by the respective service providers can be used for this purpose. The respective social network is always the provider of these functions. The usage and data protection terms and conditions of the respective social network solely apply for their use. We have set all plugins and widgets to inactive, and they process data of visitors only if the visitor activates the specific functionality. Please note that when these services are activated, many social networks transfer data to the USA and other third countries, which are considered unsafe third countries in terms of data protection law according to the GDPR. We have no control over the type and extent of the data processing carried out by the respective social network.

1.4 The purpose of the data processing is to depict the corporate group on the Internet and communicate with applicants, interested parties, tenants and business partners. The purpose of evaluating user behavior on the website is to design the website appropriately.

1.5 The legal basis for the processing when using the website is Article 6 (1) (b) GDPR (usage agreement for the website). The legal basis for analyzing user behavior is Article 6 (1) (f) GDPR (legitimate interests, i.e., designing the website appropriately).

1.6 Protocol and communication data will not be disclosed to third parties unless special circumstances exist. In the event of a suspected crime or investigations, data may be transmitted to the police and the public prosecutor’s office. We use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

1.7 IP addresses are made anonymous after 24 hours at the latest. Pseudonymous usage data is deleted after three months in each case. Communication content is deleted after six calendar years.

1.8 It is not possible to use the website without disclosing personal data such as, e.g., IP address. It is not possible to communicate via the website without providing data. It is possible to use the website if an objection has been made against the pseudonymous usage analysis.

2. Visitors of the Deutsche Wohnen Group

2.1 The controller of the data processing is the specific company of the Deutsche Wohnen Group that you visit. The contact details can be found in the invitation or appointment information. You can reach the controller by mail, telephone or via our contact form.

2.2 The purpose of the data processing is to conduct the visit in observance of access controls.

2.3 The legal basis for the processing is Article 6 (1) (f) GDPR (legitimate interests, i.e., exercising the domestic authority (Hausrecht)).

2.4 Visitor data will not be disclosed to third parties unless special circumstances exist. In the event of a suspected crime or investigations, data may be transmitted to the police and the public prosecutor’s office. We use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

2.5 The data is automatically deleted when the access card or key is returned. Protocol data is deleted after one year at the latest.

2.6 It is necessary to collect the data in order to exercise the domestic authority and check visitors. Access to the building cannot be granted without this information.

3. Tenants

3.1 The controller of the data processing is the specific company of the Deutsche Wohnen Group that is named in the lease agreement. The contact details can be found in the lease agreement. You can reach the controller by mail, telephone or via our contact form.

3.2 Purpose: We process your data for the purposes of executing the lease as well as the management, ongoing maintenance and development of our real estate. If your apartment has a digital heating control system, we process its data in order to control the heating. If your apartment or the building has a digital locking system, we process the data in order to control the locking of the building. If you subscribe to our newsletter for tenants, we also process your email address for this purpose. If rented or administrative buildings have video surveillance, the data is processed for the purposes of exercising the domestic authority as well as the detection and prosecution of crimes. We also process your data in order to determine comparable rent and to review the lawfulness of the rent amount.

3.3 The legal basis for the processing is Article 6 (1) (b) GDPR (lease agreement) and Article 6 (1) (c) GDPR (legal obligations). The one-time transfer of the tenant’s data to the local utility providers upon moving in takes place in accordance with Article 6 (1) (f) GDPR (legitimate interests, i.e., the interests of the utility provider in the data of potential consumers). When reviewing, enforcing or rejecting claims, the legal basis is Article 6 (1) (f) GDPR (legitimate interests, i.e., enforcement of claims or defense against claims). The legal basis for our internal quality assurance system is Article 6 (1) (f) GDPR (legitimate interests, i.e., quality assurance of internal processes). We send out our tenant newsletter on the basis of your consent (Article 6 (1) (a) GDPR). If rented or administrative buildings have video surveillance, the legal basis is Article 6 (1) (f) GDPR (legitimate interests, i.e., exercising the domestic authority as well as the detection and prosecution of crimes). When processing data to determine comparable rent and to review the lawfulness of the rent amount, the legal basis is Article 6 (1) (f) GDPR (legitimate interests, i.e., market-oriented prices for leasing) and Article 6 (1) (c) GDPR (legal obligation).

3.4 The data recipients may include banks for the settlement of payments. Authorities and agencies may be recipients within the scope of their functions if we are obligated or entitled to transfer the data. In addition, data may be transferred in individual cases to collection service providers, lawyers and courts. Upon moving in, the tenant’s data (name, address) is transferred once to the local utility providers. In the event of a suspected crime or investigations, data may be transferred to the police and the public prosecutor’s office. In connection with determining comparable rent, recipients may include public authorities, service providers and other real estate companies. Furthermore, we use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems and for taking meter readings for utility cost billing or for the maintenance of the digital heating control system.

3.5 All contract and accounting-related data will be saved for a period of ten calendar years after termination of the contract in accordance with the retention periods under tax and commercial law. Enforceable court decisions are kept for 30 calendar years, unless the claim is settled earlier. Recordings of video surveillance systems are usually deleted after seven days at the latest. If you use our digital heating control system, all data saved in this system will be automatically deleted when you move out. Alternatively, you can delete the data in the digital heating control system yourself on the tablet computer at any time.

3.6 Tenants are obligated to provide data by law and under the contract. The lease cannot be established and executed if the data is not provided.

4. Prospective tenants

4.1 The controller of the data processing in connection with an application for a concrete object is the company belonging to the Deutsche Wohnen Group that is specified as the landlord in each case. The contact details can be found in the exposé. The controller of the data processing in connection with the general management of interested parties is Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin. You can reach the controller by mail, telephone or via our contact form.

4.2 Purpose: We process your data for the purpose of offering suitable objects and entering into a lease agreement. Directly prior to entering into a lease agreement, we conduct a credit check.

4.3 The legal basis for the processing is Article 6 (1) (b) GDPR (measures prior to entering into the lease agreement). The credit check is carried out on the basis of Article 6 (1) (f) GDPR (legitimate interests, i.e., checking the creditworthiness of contractual partners).

4.4 In the case of credit rating inquiries, we submit your identification data (e.g., name, date of birth and current address) to credit agencies (e.g., Schufa Holding AG, Creditreform Berlin Brandenburg Wolfram KG, Creditreform Mainz Albert & Naujoks KG), which then provide us with credit rating information. We also use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

4.5 Housing requests are automatically deleted one month after the last activity, and concrete application details and credit information is deleted four months after the apartment has been leased.

4.6 Prospective tenants are obligated to provide data by law and under the contract. Offers cannot be made and a lease cannot be established if the data is not provided.

5. Applicants for employment

5.1 The controller of the data processing during the application procedure is the specific company belonging to the Deutsche Wohnen Group where you have applied. The controller of the data processing in connection with unsolicited applications is Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin. You can reach the controller by mail, telephone or the email address specified above. Please address your inquiries to the HR department. You can also reach us via email at bewerbung(at)deutsche-wohnen.com.

5.2 The purpose of the data processing is to select applicants for an employment relationship.

5.3 The legal basis is Section 26 of the German Federal Data Protection Act (2017) in connection with Article 6 (1) (b) (initiation of an employment contract) and Article 88 GDPR. Any information provided voluntarily in connection with your application is processed on the basis of Section 26 of the German Federal Data Protection Act (2017) in connection with Article 6 (1) (a) (consent) and Article 88 GDPR. If you are also interested in information about other job positions, the legal basis is Section 26 of the German Federal Data Protection Act (2017) in connection with Article 6 (1) (a) (consent) and Article 88 GDPR.

5.4 Applicant data is disclosed internally to the relevant staff in decision-making positions. The data may also be passed on to other affiliated companies belonging to the Deutsche Wohnen Group if you do not object to this transfer. Furthermore, we use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

5.5 The data is made anonymous six months after the end of the application procedure. If an applicant is also interested in a different position, the data is saved for up to 24 months. You may also request that your data be deleted prior to the expiration of these deadlines.

5.6 The provision of personal data is necessary for examining the application and, if applicable, subsequently entering into an employment contract. An application cannot be taken into consideration if personal data is not provided. However, an application may be submitted without providing the information that is designated as voluntary.

6. Processing of employee data

6.1 The controller of the data processing is the company that is your employer. You can reach the controller by mail, telephone or via our contact form.

6.2 The purpose of processing employee data is primarily to execute the employment relationship. This includes, amongst other things, personnel management activities, including payroll accounting and pension payments, the organization of operational activities, and internal and external communications. If rented or administrative buildings have video surveillance, the data is processed for the purposes of exercising the domestic authority as well as the detection and prosecution of crimes and the enforcement of civil claims.

6.3 The legal basis for the processing of employee data is Section 26 of the German Federal Data Protection Act (2017) in connection with Article 6 (1) (b) (employment contract) and Article 88 GDPR. The legal basis for checking the driver’s license of employees, who use a company car, is a legitimate interest (Article 6 (1) (f) GDPR), i.e., verification that the driver’s authorization has been checked. If rented or administrative buildings have video surveillance, the legal basis is Article 6 (1) (f) GDPR (exercising the domestic authority as well as the detection and prosecution of crimes). Legal obligations exist for maintaining an insider list, documentation of work accidents and under tax and commercial law (Article 6 (1) (c) GDPR).

6.4 The recipients of employee data may include authorities and agencies within the scope of their legal functions as well as banks, insurance companies, professional associations and advisors. Furthermore, we use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

6.5 Accounting-related data is deleted 10 calendar years after the last transaction. Log data from access controls is deleted after one year at the latest. Driver’s license inspection data is deleted within one year after the employee has left the company. Video recordings are usually deleted after six days. Data from annual appraisals and entries in the insider list are deleted after five calendar years. Data from internal lists is deleted within one calendar month after the employee has left the company.

6.6 The provision of data is necessary for the employment relationship and the use of IT systems. The employment relationship cannot be executed without processing employee data.

7. Event participants

7.1 The controller of the data processing in connection with events is the company belonging to the Deutsche Wohnen Group, which holds the event. The contact details can be found in the invitation to the event. You can reach the controller by mail, telephone or via our contact form.

7.2 Purpose: We process your data for the purposes of sending invitations to events, holding events, documenting events through visual and sound recordings, and using the resulting recordings for press and public relation purposes. The visual and sound recordings produced may be submitted to journalists, media companies, press and photo agencies as well as platforms that may also be located abroad for press and public relation work, and may be published by us in printed or digital form.

7.3 The legal basis for the data processing in connection with invitations is Article 6 (1) (f) GDPR (legitimate interests, i.e., communications with contractual and business partners) if you are a contractual or business partner or our contact at a contractual or business partner, and, in all other cases, your consent (Article 6 (1) (a) GDPR). If you have registered for an event, the legal basis is Article 6 (1) (b) GDPR (contract to execute the event) and Article 6 (1) (c) GDPR (legal obligations, in particular, regulations under tax and commercial law). The legal basis for the preparation of visual and sound recordings is Article 6 (1) (f) GDPR (legitimate interest in documenting our events and our legitimate interest in depicting our company in the press and through public relation work). We will obtain your consent if we intend to disclose or publish images of you in which you are recognizable, or use such images in brochures or advertising materials, for press and public relation purposes. The legal basis is then your consent according to Article 6 (1) (a) GDPR.

7.4 Recipients: In addition, we use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

7.5 Archived visual and sound recordings of events as well as publications are usually not deleted. All contract and accounting-related data will be saved for a period of ten calendar years after termination of the contract in accordance with the retention periods under tax and commercial law.

7.6 The provision of data is a contractual obligation in order to receive invitations and participate in events. Invitations cannot be sent and it is not possible to participate in events if the data is not provided. The preparation of visual and sound recordings is not mandatory for participation in an event. If you do not want to be involved in visual and sound recordings, please inform our employees at the event location.

8. Service providers, business partners and their employees (unrelated to lease agreements)

8.1 The controller of the data processing is the company belonging to the Deutsche Wohnen Group with which the contractual relationship, contract initiation or another contractual obligation exists or will exist in the near future. You can reach the controller by mail, telephone or via our contact form.

8.2 The purpose of the processing is to prepare and execute the respective contract, contract initiation or other contractual obligation.

8.3  The legal basis for the processing is Article 6 (1) (b) GDPR (contract, contract initiation or other contractual obligation) in the case of contracts, contract initiation or other contractual obligations with natural persons, Article 6 (1) (f) GDPR (legitimate interests, i.e., communications with relevant contact partners) in the case of contracts, contract initiation or other contractual obligations with legal entities and, in all cases, Article 6 (1) (c) GDPR (legal obligations, in particular, regulations under tax and commercial law). The legal basis for the examination, enforcement and rejection of claims is Article 6 (1) (f) GDPR (legitimate interests, i.e., enforcement of claims or defense against claims).

8.4 Contact and contractual data may be disclosed to additional service providers, business partners as well as authorities and agencies if this is necessary for executing the contract, contract initiation or other contractual obligation. In addition, we use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

8.5 The data of contractual partners and service providers will be deleted 10 calendar years after termination of the contract, end of the contract initiation, or termination of any other contractual obligation.

8.6 The processing of the contact data of services providers and business partners is necessary in order to execute the contract, contract initiation or any other contractual obligation. If the data is not provided, communications during the execution of the contract, contract initiation or other contractual obligation may be significantly disrupted.

9. Journalists and press representatives

9.1 The controller of the data processing is Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin. You can reach the controller by mail, telephone or via our contact form.

9.2 The purpose of the processing is to send press-related information and direct communications with journalists and press representatives.

9.3 The legal basis for the processing is Article 6 (1) (f) GDPR (legitimate interests, i.e., information and communications with the press).

9.4 Recipients: We use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

9.5 Communications with journalists and press representatives are usually saved permanently, and contact data is deleted upon request or upon termination of the press-related activities.

9.6 The provision of contact data is not mandatory but necessary for communications. If contact data is not provided or deleted, information cannot be provided on press-related topics.

10. Potential buyers, real estate buyers and their employees

10.1 The controller of the data processing is the company belonging to the Deutsche Wohnen Group from which real estate should be purchased or whose shares should be purchased. The contact details can be found in the exposé. You can reach the controller by mail, telephone or via our contact form.

10.2 The purpose of processing the data of buyers or potential buyers is to prepare, manage and execute purchase agreements.

10.3 The legal basis for the processing is Article 6 (1) (b) GDPR (purchase agreement) for contracts with natural persons, Article 6 (1) (f) GDPR (legitimate interests, i.e., communications with contract-related contact partners) for contracts with legal entities and, in all cases, Article 6 (1) (c) GDPR (legal obligations, in particular, regulations under tax and commercial law). The legal basis for the examination, enforcement and rejection of claims is Article 6 (1) (f) GDPR (legitimate interests, i.e., enforcement of claims or defense against claims).

10.4 Recipients: The data of potential buyers and buyers may be disclosed to additional service providers, business partners as well as authorities and agencies if this is necessary in order to enter into or execute the purchase agreement. In addition, we use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

10.5 The data of potential buyers is deleted 36 months after the last reservation, and the data of buyers is deleted 30 calendar years after the purchase and conveyance of property.

10.6 The processing of the data of buyers or potential buyers is necessary for the preparation and execution of the purchase agreement. If the data is not provided, a purchase agreement cannot be made, or the brokering of real estate will not be possible.

11. Potential sellers, real estate sellers and their employees

11.1 The controller of the processing is Deutsche Wohnen Corporate Real Estate GmbH, Mecklenburgische Str. 57, 14197 Berlin. You can reach the controller by mail, telephone or via our contact form.

11.2 The purpose of processing the data of property providers or sellers is to prepare, manage and execute purchase agreements.

11.3 The legal basis for the processing is Article 6 (1) (b) GDPR (purchase agreement) for contracts with natural persons, Article 6 (1) (f) GDPR (legitimate interests, i.e., communications with contract-related contact partners) for contracts with legal entities and, in all cases, Article 6 (1) (c) GDPR (legal obligations, in particular, regulations under tax and commercial law). The legal basis for the examination, enforcement and rejection of claims is Article 6 (1) (f) GDPR (legitimate interests, i.e., enforcement of claims or defense against claims).

11.4 Recipients: The data of sellers and potential sellers may be disclosed to additional service providers, business partners as well as authorities and agencies if this is necessary in order to enter into or execute the purchase agreement. In addition, we use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems. When reviewing offers, affiliated companies are also involved by way of commissioned data processing.

11.5 In the event that negotiations are broken off, any data provided about tenants will be deleted within four weeks, and any data of property providers after 6 calendar years. In the event of a purchase, data that is made available in the data room is deleted after 3 calendar years and the seller’s data after 30 calendar years.

11.6 The processing of the data or sellers or property providers is necessary for the preparation and execution of the purchase agreement. If the data is not provided, a purchase agreement cannot be made.

12. Investors and their employees

12.1 The controller of the data processing is Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin. You can reach the controller by mail, telephone or via our contact form.

12.2 The purpose of the processing is to provide information and communicate on investment-related topics as well as prepare and hold the annual shareholders’ meeting.

12.3 The legal basis for the processing in connection with general information and communications is Article 6 (1) (f) GDPR (legitimate interests, i.e., information and communication with investors) and Article 6 (1) (c) GDPR (legal obligation) for compulsory information and for preparing and holding the annual shareholders’ meeting.

12.4 Recipients: We use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

12.5 Data concerning annual shareholders’ meetings is deleted five calendar years after the meeting has been held. Otherwise, any data concerning communications with investors is deleted 10 calendar years after the status as a shareholder no longer applies.

12.6 The processing of contact data in order to provide compulsory information and hold the annual shareholders’ meeting is required by law. Communications, information and participation in the annual shareholders’ meeting are not possible if contact data is not provided.

13. Whistleblower system of the Deutsche Wohnen Group

13.1 The controller of the data processing is Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin. You can reach the controller by mail, telephone or via our contact form.

13.2 Purpose: Deutsche Wohnen SE and its affiliates have established a whistleblower system, which can be used by their employees, service providers and business partners anonymously to provide information on serious violations of rules and regulations. Personal data of the person concerned may be processed in connection with this whistleblower system.

13.3 Legal basis: We process personal data due to our legal obligation; the legal basis is Article 6 (1) (c) GDPR in connection with Section 91(2) of the German Stock Corporation Act (AktG). The legal basis for the processing of personal data concerning employees of Deutsche Wohnen SE and its subsidiaries is Section 26(1) sentence 2 of the German Federal Data Protection Act (BDSG).

In addition, we process personal data for the purposes of the following legitimate interests in accordance with Article 6 (1) sentence 1 (f) GDPR:

  • Internal company investigations in order to clarify the circumstances in connection with information provided about serious violations of rules and regulations;
  • Protection of the legal interest in recognizing and prosecuting cases of fraud, abuse and corruption;
  • Conducting company-wide audits;
  • Reviewing the efficiency of processes;
  • Maintaining the security of company systems.

The trusted legal advisor of Deutsche Wohnen SE and its affiliates is Dr. Rainer Frank of the law firm FS-PP Berlin Part mbB. Our trusted legal advisor is responsible for receiving information on serious violations of rules and regulations. His contact information is available at: https://fachanwaelte-strafrecht-potsdamer-platz.de/de/schwerpunkte/ombudsmann-vertrauensanwalt/ombudsmann-vertrauensanwalt-unternehmen-organisationen/deutsche-wohnen-se

13.4 Recipients: We use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

13.5 The data is deleted 10 years after the matter has been settled.

13.5 The processing of the data is legally required. The requirement for a whistleblower system cannot be fulfilled without this processing.

14. Video surveillance of properties and building site documentation

14.1 The controller of the video surveillance system is the company belonging to the Deutsche Wohnen Group, which exercises the domestic authority over the respective property. The contact data can be found at the address or on the sign at the construction site. You can reach the controller by mail, telephone or via our contact form.

14.2 If rented or administrative buildings or other buildings and the surrounding areas have video surveillance, the purpose of the processing is to exercise the domestic authority as well as detect and prosecute crimes and enforce civil claims.

14.3 If rented or administrative buildings or other buildings and the surrounding areas have video surveillance, the legal basis is Section 4 (1) no. 2, 3 of the German Federal Data Protection Act of 2017 (BDSG-2017) in connection with Article 6 (1) (f) GDPR (exercising the domestic authority, detection and prosecution of crimes, enforcement of civil claims).

14.4 Recipients: The recordings are only evaluated in the case of a suspected violation of the domestic authority or a suspected criminal offence. In these cases, the relevant data may be transmitted to law enforcement authorities, courts and lawyers. We also use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

14.5 The recordings of video surveillance systems are usually deleted after six days at the latest. In the event of a suspected criminal offence, the relevant data is saved until conclusion of the criminal or civil proceedings.

14.6 If you wish to visit the head office or a service point of the Deutsche Wohnen Group, you will automatically be captured by cameras. It is not possible to visit these places without being recorded by the video surveillance system.

14.7 If there is automatic image documentation (still images and time lapse) of the construction progress at the construction site, the purpose of the data processing is to document and publish the construction progress. The construction cameras are thereby always configured in such a way that natural persons usually cannot be identified. The shooting interval for single images is at least 2 hours.

14.8 The legal basis for the documentation of construction progress is Article 6 (1) (f) GDPR (legitimate interest in reporting on building projects).

14.9 Recipients: Individual images and time-lapse recordings of construction sites are published on the Internet and are therefore accessible to everyone. We also use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems.

14.10 The recordings of construction cameras are not usually deleted automatically but permanently stored.

14.11 If you visit a construction site with documentation of the construction progress, it cannot be ruled out that the camera will capture you if it takes a snapshot at precisely that time.

14.12 The processing of data is necessary to exercise the domestic authority. Without the processing, law enforcement interests will be impossible to meet or can only be met with difficulty.

15. Client portal use

15.1 The controller of the data processing is Deutsche Wohnen SE, Mecklenburgische Straße 57, 14197 Berlin. You can reach the controller by mail, telephone or via our contact form.

15.2 Purpose: In order to operate the client portal and provide its functionalities, we process the data that you provide when registering and your data, which we have saved in connection with your lease agreement. Through our client portal, you are able to obtain an overview of the information that is relevant for your lease at any time, such as, for example, the amount of rent as of a certain date, the commencement and termination date of the lease agreement, bank details for rent payment, and address and location of the apartment in the building. For this purpose, the data concerning your lease will be uploaded to and saved in our client portal via a SAP interface. In addition, you are able to send us a message using a free text function and categorized function buttons. You can also obtain information about repair services that you have requested.

15.3 The legal basis for the processing of the registration and lease agreement data is Article 6 (1) (b) GDPR (usage agreement for the client portal).

15.4 If you have given us your consent to receive advertising emails, we process your data in order to inform you about events such as, e.g., tenant festivals, goods and services related to housing, such as cleaning services or services offered by cooperation partners of Deutsche Wohnen SE, as well as to ask you to participate in voluntary surveys. When registering for the receipt of advertising emails, we use the so-called double opt-in procedure through which we send a confirmation link to the email address provided during the registration process. The email address that you have provided will be used to receive advertising emails only if you click this confirmation link. If you do not click our confirmation link within 24 hours, your email address will be blocked for this processing purpose, and you will not receive any advertising emails.

15.5 The legal basis for the processing of your email address is Article 6 (1) (a) GDPR (your consent).

15.6 Recipients: As part of our customer service, the staff of Deutsche Wohnen Immobilien Management GmbH, Deutsche Wohnen Kundenservice GmbH, Deutsche Wohnen Service Center GmbH and Deutsche Wohnen Management GmbH, who are responsible for maintaining our client portal, may have access to your personal data.

We also use service providers by means of commissioned data processing for the provision of services, especially for the provision, servicing and maintenance of IT systems. Our client portal is hosted on the servers of the company Salesforce.com EMEA Limited (“Salesforce”), which are located within the European Union. Salesforce has taken strong technical and organizational measures to protect your data.

In addition, the staff of Salesforce may have access to personal data within the scope of support requests. Salesforce uses personal data for the technical processing and maintenance of the client portal and does not disclose this data to any third parties. In some cases, your data may be saved and processed by Salesforce on servers in a third country (i.e., outside of the European Union or the European Economic Area). In order to ensure the protection of your data even in this case, Deutsche Wohnen SE and Salesforce have agreed so-called EU standard contractual clauses. You can contact our data protection officer and request a copy of the EU standard contractual clauses. In addition, Salesforce transfers data to a third country on the basis of binding corporate rules. In the event that personal data is transferred to the USA, Salesforce has committed to comply with the EU - U.S. Privacy Shield. Further information about data privacy at Salesforce is available at: www.salesforce.com/de/company/privacy.

15.7 Your personal data associated with the lease will be stored for a period of ten years after the termination of the contract in accordance with the retention periods under tax and commercial law. The registration data will be stored as long as the user account is active and will be deleted within 14 days at the latest after termination of the user account.

15.8 The processing of the data is a contractual obligation. The client portal cannot be used if the data is not provided. The provision of your email address for the purposes of advertising emails is voluntary. If you do not provide your email address, we will not send you any advertising emails.

15.9 Notice of right of revocation
You may revoke your consent to the receipt of advertising emails at any time with effect for the future in the client portal under “My Profile” by deleting the checkmark next to “Consent for Advertising Purposes” or by sending an email to info(at)deutsche-wohnen.com or by clicking the link provided at the end of every advertising email.

16. General information and rights of data subjects

16.1 We do not use any automated individual decision-making procedures.

16.2 You have the right to obtain access to the personal data that we process about you at any time.

16.3 If your personal data is incorrect or incomplete, you have a right to obtain the rectification and to have incomplete personal data completed.

16.4 You have the right to request the erasure of your personal data at any time if we are not legally obligated or entitled to continue processing your data.

16.5 If the statutory requirements are fulfilled, you have the right to request a restriction of the processing of your personal data.

16.6 You have the right to object to the processing if the data is processed for the purposes of direct advertising or profiling. If the processing takes place based on a balancing of interests, you may object to the processing by specifying the reasons that result from your particular situation.

16.7 You have the right to receive the personal data concerning you, which you have provided to a controller, in a structured, commonly used and machine-readable format, and the right to transmit such data to another controller.

16.8 If the data processing is based on your consent or a contract, you have the right to transmit the data, which you have provided, except where the rights and freedoms of other individuals are affected.

16.9 If we process your data on the basis of a declaration of consent, you have the right to revoke your consent at any time with effect for the future. Any processing carried out prior to your revocation remains unaffected.

16.10 You also have the right to lodge a complaint with a data protection supervisory authority at any time if you believe that any processing of personal data infringes applicable law.

17. Changes to this data privacy notice

This data privacy notice applies in its current form. We reserve the right to supplement or amend this data privacy notice. Any amendments and/or supplements may concern parts of this data privacy notice or the data privacy notice in its entirety. The current data privacy notice is available at any time at https://www.deutsche-wohnen.com/en/footer/data-privacy

Updated: 20 November 2018