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A. General Terms of Use

All of the information and details contained in the website of Deutsche Wohnen were carefully researched and checked by Deutsche Wohnen SE. Neither Deutsche Wohnen nor a third party can accept any responsibility for the correctness, completeness and currentness. The server for the website of Deutsche Wohnen SE is in Germany.

All of the information only serves as information for the visitor to the website. Liability is limited to wilful intent and gross negligence. The respective providers are responsible for third-party websites which Deutsche Wohnen SE refers to with a hyperlink. Deutsche Wohnen SE is not responsible for the content of such third-party sites.

Furthermore the website of Deutsche Wohnen SE can by linked to by another site without its knowledge by means of a hyperlink. Deutsche Wohnen SE accepts no responsibility for the presentation, content or any other association with Deutsche Wohnen SE in third-party websites.

Deutsche Wohnen SE also retains the right to make changes to or add to the information provided. The content and structure of the websites of Deutsche Wohnen SE are protected by copyright. The reproduction of content or data, in particular the use of texts, parts of text or pictures is only allowed with reference to the source. A sample copy of publications is requested. The direct online embedding of information or creative elements of the website of Deutsche Wohnen SE is only allowed with the prior written approval of Deutsche Wohnen SE.

B. Special Terms of Use download section

All rights reserved. All texts, images, graphics, sound and video files and their arrangements made available in the download section by Deutsche Wohnen SE and its subsidiaries and affiliated companies are subject to copyright and other intellectual property protection laws. They may only be used for editorial reporting and may not be used for advertising or commercial purposes. They may not be distorted in their sense by own editorial additions. Passing on, copying, editing and use on media that are not used for editorial reporting is not permitted without the prior consent of Deutsche Wohnen SE. Deutsche Wohnen SE reserves the right to revoke or restrict the granted usage permit at any time and in individual cases.

C. Closing provisions

The law of the Federal Republic of Germany shall apply to legal relationships between the parties in connection with the General and Special Terms of Use.

The place of performance and jurisdiction is Berlin.

Should one or more clauses of these General and Special Terms of Use be or become invalid, the parties undertake to replace the invalid clause with a legally valid clause that comes as close as possible to the economic intent. The same shall apply in the event of a loophole requiring regulation. The legal validity of the remaining agreement shall not be affected by the invalidity of individual clauses. All ancillary agreements, amendments or supplements to the general and special terms and conditions of use must be made in writing in order to be effective; this also applies to the waiver of this written form requirement.

Text prepared: 04.01.2023

Customer service for our tenants

Let us know your concerns via the following contact channels.

Digitally via the
DeuWo Digital App

or via our contact form

By phone at +49 30 89786-0
Monday to Thursday from 8.00 a.m. to 6.00 p.m.
Friday from 8.00 a.m. to 3.00 p.m.

B&O repair hotline +49 30 89786-901
The repair department for emergencies can be reached 24 hours a day.

More about costumer service

Service for rental inquiries