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Contacting us is easy:

Queries about your tenancy

Are you already a tenant at Deutsche Wohnen and would like to tell us about your concerns? Simply choose how you would prefer to contact us: whether time-saving via the DeuWo Digital App or classic by phone and email. We will gladly take care of your enquiries.

With the new DeuWo Digital App, you as our Berlin tenants have everything important at a glance. The app sets a new milestone in Deutsche Wohnen's service orientation - through more transparency, simple self-services and new communication options. This gives you everything you need to know about your tenancy on your smartphone. Further information on the DeuWo Digital App can be found here.

Telephone: +49 30 89786-0
Monday to Thursday from 8.00 a.m. to 6.00 p.m.
Friday from 8.00 a.m. to 3.00 p.m.

E-Mail: kundenservice(at)deutsche-wohnen.com

B&O repair hotline: +49 30 89786-901*

*The repair department for emergencies can be reached 24 hours a day on the above number.

You can find more information in our customer service section.

Are you interested in renting one of our properties?

You’ll find our latest properties in the ‘Rent’ section.

Do you have a query about our job vacancies?

Feel free to get in touch. Visit our careers page for more information.

Here you’ll find our contact for press inquiries regarding all aspects of the company.

Do you have a query about investor relations? Our colleagues in the IR team are happy to help.

If you have a data privacy query, please email us at datenschutz(at)deuwo.com.

Customer service for our tenants

Let us know your concerns via the following contact channels.

Digitally via the
DeuWo Digital App

Via email kundenservice(at)deutsche-wohnen.com

By phone at +49 30 89786-0
Monday to Thursday from 8.00 a.m. to 6.00 p.m.
Friday from 8.00 a.m. to 3.00 p.m.

B&O repair hotline +49 30 89786-901
The repair department for emergencies can be reached 24 hours a day.

More about costumer service

Service for rental inquiries