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How to contact our customer service

Simply choose how you’d prefer to contact us: by saving time online via our digital customer service “DeuWo Digital” or using classic telephone and email. We’ll handle your enquiries – in a practical, friendly and expert manner.

Here for you around the clock – with DeuWo Digital

Whether it’s from the comfort of your own sofa or on the go – the digital customer service allows you to report repairs, view your tenancy details, download documents or contact us about many other different matters with ease. Speedy, secure, and simple digital services. You can find more information on DeuWo Digital here.

The “DeuWo Digital” customer service in just a few easy steps

Registration help and information

Additional contact options

Telephone: +49 (0)30 897 860
Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.

Email: kundenservice(at)deutsche-wohnen.com

Of course, you can report repairs, technical issues or emergencies at any time using the contact details for our technical service partner stated on the building notice or DeuWo Digital – including outside business hours.

Customer service for our tenants

Let us know your concerns via the following contact channels.

Via email kundenservice(at)deutsche-wohnen.com

By phone at +49 30 89786-0

Office hours:
Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.

More about costumer service

Service for rental inquiries

Are you interested in renting one of our properties?

Our renting properties
Your local contacts

Are you interested in renting one of our commercials spaces?

Our commercial rental-offers
Your contact to our commercial team

More contact options