We take care of your home
Welcome to Deutsche Wohnen’s customer service. We’re happy to have you. We work to find solutions to your issues every single day.
Gas Price Cap: Here you’ll find information on what these regulations mean for you as Deutsche Wohnen tenants.Read more
How to contact our customer service
Simply choose how you’d prefer to contact us: via our DeuWo Digital App or using classic telephone and email. We will gladly take care of your enquiries.
Here for you around the clock – DeuWo Digital App
With the new DeuWo Digital App, you as our Berlin tenants have everything important at a glance. The app sets a new milestone in Deutsche Wohnen's service orientation - through more transparency, simple self-services and new communication options. This gives you everything you need to know about your tenancy on your smartphone. Further information on the DeuWo Digital App can be found here.
Simply download it now from the App Store or Google Play!
Additional contact options
Telephone: +49 (0)30 897 860
Monday to Friday from 7.00 a.m. to 6.00 p.m.
B&O repair hotline: +49 30 89786-901*
*The repair department for emergencies can be reached 24 hours a day on the above number.
You’ll find answers to frequently asked questions here.Read more