How to contact our customer service
Simply choose how you’d prefer to contact us: by saving time online via our digital customer service “DeuWo Digital” or using classic telephone and email. We’ll handle your enquiries – in a practical, friendly and expert manner.
Here for you around the clock – with DeuWo Digital
Whether it’s from the comfort of your own sofa or on the go – the digital customer service allows you to report repairs, view your tenancy details, download documents or contact us about many other different matters with ease. Speedy, secure, and simple digital services. You can find more information on DeuWo Digital here.
Additional contact options
Telephone: +49 (0)30 897 860
Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.
Of course, you can report repairs, technical issues or emergencies at any time using the contact details for our technical service partner stated on the building notice or DeuWo Digital – including outside business hours.