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Donating food and essential items

We contributed donations of food and essential items to support Ukrainians as they arrived in the city. Our dedicated team of employees filled around 3,000 bags with donations, then delivered them straight to the Hauptbahnhof main railway station, the Zentraler Omnibusbahnhof (ZOB) bus station and an emergency accommodation centre run by the city mission.

Our employees also collected and sorted many donated items in an internal collection drive. This allowed us to supply organisations including the Arche, the Technisches Hilfswerk, the Tafel food bank and Tiertafel animal food bank.

We were able to secure a month’s worth of lunch supplies for a Berlin refuge housing 70 women and children.


Living space and furnishing emergency accommodation

Thanks to a generous furniture donation, we have fitted out an accommodation centre under construction for up to 300 residents on the barracks site in Bernau. We also helped bring furniture to Bernau from an empty monastery. The removal companies we work with on a regular basis helped us do this free of charge.

Of course, we are also supplying living space for Ukrainian refugees wherever we can. We have already allocated around 320 flats – including some fully furnished units, with welcome packs including food and hygiene products. The properties are mainly located in Dresden, Magdeburg, Braunschweig and Berlin. By renting out these flats, we have already been able to provide a new home for more than 540 Ukrainians, most of them mothers with children.

Customer service for our tenants

Let us know your concerns via the following contact channels.

Via email kundenservice(at)deutsche-wohnen.com

By phone at +49 30 89786-0

Office hours:
Monday to Thursday from 7.30 a.m. to 5.30 p.m.
Friday from 7.30 a.m. to 4 p.m.

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Service for rental inquiries

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